General FAQs
How do you select the designers you work with?
Anytime Sewn designers go through a rigorous application process. We want to ensure our designers are experienced and capable of handling specialties.
Can I order from anywhere?
In the future, yes. Right now, Anytime Sewn is only servicing the New York City metro area.
Where is my piece made?
Anytime Sewn designers are based in New York City and produce items locally. All materials are also sourced in New York City.
How much is my piece going to cost?
It’s difficult to know how much a piece will cost without all the details. Aside from the work it takes to create a piece, the price also takes into account the materials. Costs can range from $200 to $500+ per item, with an average price of about $400 per item.
How do I communicate with the designer?
For your safety and that of the designer, keep all communication within Anytime Sewn. Do not give out any personal information. Requesting to be emailed directly is considered to be an attempt to conduct fraud. If you receive a suspicious message, please proceed with caution.
Production
How long is my piece going to take?
On average, your custom piece will take three weeks after your design has been finalized. This process includes the production of the item, a quality check by the Anytime Sewn team, and shipping to you. You will receive emails with real-time updates of your item as it moves through production.
Is there a time limit for feedback on my design?
Collaboration takes time and we get it. Anytime Sewn designers will work at your pace. Once you have proposals, you can exchange messages with the designer to get the details to your liking. You can make changes up until the designer begins work on the item.
What if I want an item rushed?
If you can’t wait to wear your new design, we can expedite the process for an additional nominal fee.
Pricing
How much is shipping?
Shipping is based on location and will be included in the total fee of the piece.
Why does it cost so much?
Unlike fast fashion, Anytime Sewn designers design, source and produce the pieces on their own. The price takes into account the work it takes to create a piece and the materials. Costs can range from $200 to $500+ per item, with an average price of about $400 per item.
Will the final price change after I place a deposit?
You can work with the designer to change details on the design up until the designer starts production. Depending on the changes, the final price may vary to reflect additional work or materials.
Design
Can I make changes to a sketch?
Of course! You can change everything during the collaboration process with your designer.
Can I choose multiple proposals?
If you’re interested in more than one design, we won’t stop you. Work with several designers to get all the designs you want.
I am not happy with any of the proposals. Now what?
If nothing fits what you’re looking for, let us know at contact@anytimesewn.com. We’ll work with you to get more details about what you want and we’ll launch a new round of designers to submit proposals. However, we can only do this one time per order.
Can I directly select one specific designer?
Right now you can not directly choose a designer, however we plan to offer this feature in the future.
What if I change my mind about the design at the last minute?
Once the designer begins production on the piece, no more details can be changed. We want you to be satisfied with your item, so email us immediately at contact@anytimesewn.com and we’ll work with you to make it right.
Are there any fittings before I receive my piece?
No fittings are possible as the collaboration between the designer and you will be virtual. It’s important to share accurate measurements and even include photos so the designer can best tailor the items to you.
What if I need alterations?
After the item has been delivered to you, any additional changes will not be the responsibility of Anytime Sewn. However email us at contact@anytimesewn.com if you’re not satisfied and we’ll work with you.
Returns and Refunds
What happens if I don't like the piece once I receive it?
Because of the one-of-a-kind nature of the design, we do not accept returns or offer refunds. If you’re not happy with your Anytime Sewn piece, Anytime Sewn will offer you a voucher for the total value to be spent on the Anytime Sewn website. The voucher is valid for one year from date issued.
I changed my mind. Can I get my deposit back?
Your deposit is refundable up until the designer begins production on the item. To cancel your design, email contact@anytimesewn.com immediately.